I'm not going to put this on the official forums, because there's no reason to cause more snark, but some comments about Massively's professionalism in using Vimeo (and in having the video vanish) stung.

We went with Vimeo because it's hosted videos for Joystiq.com -- our parent company -- with no complaints, and we're constantly putting up game previews and videos with no issues. As well, when Vimeo did decide to enforce their policy against the Massively upload, they neither notified us that it violated their ToS nor advised us that it had been deleted. We found out because our team of dedicated click-monkeys checks our site and links on a regular basis, and we discovered that the video was missing from Vimeo's site. When our editor first looked into the situation, her interface showed that we'd never uploaded the video; however, when I checked it, I received the following message: "'Villain Epic Archetypes' was deleted at Thu Apr 17 2:26:31 2008. video game trailer. We have no more information about it on our mainframe or elsewhere."

So no, it's not that Massively was unprofessional, or that we weren't practicing due diligence: this was a confluence of issues that led to an unfortunate situation. While we do regret that our readers and visitors were impacted by the video going missing, we addressed the issue as quickly as we could, made sure that there was a video synopsis so that those who couldn't see the video could at least get the information contained therein, and are actively working to see that this sort of thing doesn't happen again in the future.

As always, if you have any questions or concerns, please don't hesitate to contact me. If it's something I can address, I will. If I can't, I'll bring in a lead. Regardless, we'll continue to do the best we can to keep bringing you the latest, greatest, and best coverage of the MMO industry that we can.

Tags: joystiq, vimeo